Frequently Asked Questions
Do I need Doctor's referral for physiotherapy ?
No. You don't need a doctor's referral to see us unless your insurance comapany needs one. Please confirm with your insurance company before your initial visit.
What should I bring on my first visit ?
Please bring the following :
- Insurance/ Extended Health Benefits Card
- Doctor's referral (if you have one)
- X-Ray, MRI, Ultrasound reports etc. (if applicable)
How do I pay for my appointment ?
- We offer direct billing to most of the insurance companies. Some of those require you to pay for the treatment first and get the reimbursement for it.
- We accept Visa, Mastercard, Debit and Cash.
I don't have any insurance or health care benefits. Can I still come for the treatment?
Yes. We offer no coverage fees for seniors and people without any extended health care benefits. Please contact our clinic for further information.
Cancellation/No Show policy
We value our time and therefore we require at least 24 hours of notice for change or cancellation of the appointments. Failure to do so will result in a charge.